RETURN POLICY
Order Cancellation
We accept order cancellations before the product is shipped or produced.
If the order is canceled in time, you will receive a full refund.
Once the product has been shipped, the order cannot be canceled.
Returns (if applicable)
We accept returns. Customers have the right to request a return within 14 days of receiving the product.
To be eligible for a return:
- The item must be unused
- In the same condition as received
- In the original packaging
A receipt or proof of purchase is required to complete your return.
Please do not send your purchase back to the manufacturer.
Customers will be charged at most once for shipping costs (including returns).
No restocking fee will be charged.
Refunds (if applicable)
Once your return is received and inspected, we will notify you via email.
We will also inform you whether your refund has been approved or rejected.
If approved, your refund will be processed and automatically applied to your original payment method within a few days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your credit card provider (processing times may vary)
- Contact your bank
If you have completed all of the above and still have not received your refund, please contact us.
Return Address
To receive the return address, please contact our customer support team.